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Bookings taken while your hands are full of wet dog, rebooking on the grooming cycle, and holiday kennels filled weeks ahead.
A complete GoHighLevel system — receptionist, chatbot, funnels, pipelines, workflows, website and campaigns, free updates for life
The funnel
Pet care businesses lose money in two very specific places: the phone that rings while you have a nervous spaniel on the table, and the client who had a lovely groom in March and was never asked to book the next one. Add the holiday weeks that fill late and the vaccination paperwork chased by hand, and the admin swallows the margin. This snapshot imports the booking and rebooking engine into a sub-account.
Funnel path
Everything that lands in the sub-account
The same thirteen items ship with every snapshot in this catalogue. What is different here is what each one is wired to do on this trade's day, what it is fixing, and how it earns its price back.
The pages, the paths and the boxes people type into.
Runs as Professional Website in the flow below
A pet care site with grooming, boarding, daycare and walking pages, breed price guides and a live booking calendar with intake forms.
The two things that pick up while you are working.
Runs as AI Receptionist in the flow below
Takes booking calls while you are on the table, captures breed, coat condition, size and dates, and books the groom, stay or daycare slot.
Runs as AI Chatbot in the flow below
Answers breed pricing, boarding rates, temperament test and vaccination questions on the site, Facebook and Instagram, then takes the booking.
The follow-up that runs whether or not anyone remembered.
Runs as Database Reactivation in the flow below
Ten weeks is a missed grooming cycle, not a quiet spell, and the coat says so. The AI call goes out at ten weeks using the pet’s name and a slot on their usual day, while boarding clients are worked separately ahead of each school holiday rather than on a rolling clock.
Keeping a booked slot booked, and keeping the board honest.
Runs as Smart Appointment System and AI Outbound Caller in the flow below
Vaccination proof is what stops a booking at the door, so it is requested at confirmation and chased at seventy-two hours rather than discovered at drop-off. The reminders carry the collection window and the feeding note, because a boarding run held for a dog that never arrives cannot be resold on the day.
The part that still earns in month nine.
Runs as Review Harvesting and Review Automation in the flow below
Fires at collection, when the owner first sees the coat. Grooming is the one service where the result is visible in the same second the customer walks in, and an ask sent that evening lands after the delight has already been spent on the family.
Runs as Lifetime Nurture Campaigns in the flow below
Six to eight week rebooking prompts, holiday boarding reminders sent months early, birthday offers and referral rewards.
The unglamorous fields and tokens every message above pulls from.
Every payback line above is an illustration you can put your own numbers into, not a measured result. Nothing here is a promise of a conversion rate.
You are holding a wriggling dog with clippers running and the phone goes. You cannot answer, the caller does not leave a message, and the same person books at the grooming salon two streets over that had someone on reception.
A groom is a six to eight week cycle, but at pickup everyone is distracted by an excited dog and payment. The next appointment never gets made, and a client worth eight visits a year becomes a client worth two.
Boarding and daycare need current records. Chasing them means texting owners individually the week before, and an arrival with out-of-date paperwork is a turned-away booking and an unhappy client on your doorstep.
Christmas and summer kennels should be sold months out. Instead the calls come in December, the good runs are taken by regulars who rang early, and you spend a fortnight apologising to everyone else.
Each of these is delivered by a named part of the system, so you can see which component earns it.
Bookings, prices and availability are handled on the phone at any hour, capturing breed, coat, size and dates while your hands stay on the dog.
Delivered by AI Receptionist
Rebooking prompts go out on the client's own six to eight week cycle, along with seasonal and holiday reminders, so the diary rebuilds itself.
Delivered by Lifetime Nurture Campaigns
Confirmations and staged reminders carry the vaccination record request and arrival instructions, so fewer pets turn up without current paperwork.
Delivered by Smart Appointment System
Owners whose dog has not been in for six months get a call with a welcome-back offer, which is far cheaper than buying a new client.
Delivered by Database Reactivation
Breed pricing, boarding rates and daycare temperament test questions are answered on the site, Instagram and Facebook, then turned into a booking.
Delivered by AI Chatbot
Buy it if
Do not buy it if
We would rather lose the sale here than in month two.
These are worked examples, not results from a customer. The inputs are printed so you can swap in your own and see whether it still holds.
Hours back
Say you take 45 booking calls a week, miss 15 while handling animals, and chase vaccination records for 20 boarding stays a month.
Roughly about 5.8 hours a week off reception
When it pays back
Take a full groom at $85 on a seven-week cycle, which is roughly seven visits and $595 a year from a retained client.
In short On these assumptions the rebooking side alone would clear the cost several times over in a year; substitute your own groom price and visit frequency to test it.
Try it with your numbers
If your Pet Care business takescalls a week and missesof them, at an average job ofandof answered calls turn into work, that isa month walking past the door.
Arithmetic, not a forecast: calls × missed % × close % × job value × 4.33 weeks. It assumes every missed call is answerable, which is the point of an AI receptionist and is still an assumption. Change the numbers until it looks like your business.
End-to-end automation
Five stages between a nervous spaniel on the table and the same dog booked in for Christmas week. This is the machine everything in the manifest runs on in pet care.
The phone rings when your hands are wet and a dog is mid-groom. Every enquiry is taken, priced by breed and put in the right diary without anyone letting go of the lead.
Breed pricingRight diaryCoat check
Vaccination checkTemperament flagLast groom
Groom, daycare, boardBreed on fileWhere it came from
A first-time owner is trusting a stranger with an animal, not buying a service. Ten days of contact is about reassurance far more than it is about price.
A groom is a two-hour slot that cannot be resold at short notice, and a boarding no-show is a kennel heated for nothing. Attendance is the whole margin.
Waiting-list refill70% recovery target
The review moment in pet care is collection: the owner sees the dog, and the dog is pleased to see them. Nothing later ever beats it.
A coat grows on a schedule and holidays land on a calendar. Both are predictable, and both are where most pet care businesses leave money.
Delivery and installation
Delivered within 24 business hours of purchase confirmation. Our counter is open 9am to 5pm Central, Monday to Friday, so a Friday evening order goes out on Monday rather than over the weekend. Two things arrive: the snapshot link and a PDF that walks the whole import. The PDF is the real route, not a courtesy attachment: screenshots, the import order, what to change first and what to leave alone. Most buyers never call us.
In the price
Included
Optional
$175 one-off
Buying back an afternoon, not unlocking the product.
Not part of installation, on any package
Those three are real engineering jobs rather than configuration, so they get a fixed price and a date of their own. See how that is quoted.
Want a walk-through of the funnel before you buy, or a second opinion on which one fits? Book a call — it is free and nobody is going to chase you afterwards. Book a call.
Support scope
We would rather tell you where the line is now than discover it with you halfway through a build. Everything on the left is inside the price. Everything on the right is real work we are happy to do — it just gets priced on its own.
Installation is an optional $175 add-on — the PDF is a real route on its own.
Ask and you get a fixed price and a date before anything starts. Where the work is repetitive rather than technical, we will say so and put a trained VA on it instead — it is cheaper and it is the honest answer.
A grooming client is not one $85 transaction. On a seven-week cycle they are seven visits a year, and the entire difference between a busy salon and a struggling one is how many clients stay on cycle.
Rebooking at the counter is the standard advice and it fails constantly, because pickup is the worst moment to ask anyone to look at a calendar. Automating the prompt at the right point in the cycle removes that dependency.
The same applies to boarding. Owners book holidays months in advance and think about kennels weeks later — a reminder timed to the school holiday calendar is worth more than any advert.
Vaccination records, intake forms, temperament tests, drop-off windows and pickup times are all real requirements, and all of them are traditionally chased by hand the week before.
In this build the requests ride along with the confirmation and reminder sequence, so the paperwork arrives before the pet does and reception is not spending its mornings texting owners.
Missed appointments get the same treatment. A no-show in a grooming diary is a wasted hour of table time that cannot be resold after the fact, so recovery has to happen fast.
The snapshot is delivered into your nominated sub-account within 24 business hours, with pages, calendars and automations connected.
The instructions run the import end to end. The parts to set before you go live are the breed price bands, the service durations and the vaccination rule the receptionist says out loud. Installation by us is optional and costs $175.
The configuration worth spending time on is duration and capacity. Groom lengths by breed and coat, kennel counts and daycare limits decide whether the booking calendar is genuinely reliable.
Questions
More general questions — licensing, refunds, setup — are answered on the FAQ page.
Yes. You load a price and duration table by breed, size and coat condition, and the receptionist, chatbot and website all quote from it. Anything unusual, such as a heavily matted coat, is flagged for a human to confirm.
Bookings are made against your calendar with the durations and capacity limits you set, so slots are held properly. If you run several groomers, each gets their own calendar.
It requests them as part of the intake and reminder sequence and flags bookings where records are missing. Verifying that a document is genuine and current is still a job for your staff.
Yes, with travel time built into the slot durations. The booking and rebooking side is identical; you simply need the calendar to reflect how far apart your appointments can realistically be.
Often bought together
The 11pm no-heat call does not go to voicemail.
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A flooded kitchen will not wait for your voicemail.
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Funnel snapshots · done-for-you builds
Buy it and it lands within 24 business hours as a share link and an installation PDF. Add the $175 installation if you would rather it was live by Friday, or hand the whole offer to us and we build it from scratch.
All sales final once the snapshot link is sent · free updates for life · one licence covers every sub-account you own
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